Top Most ERP CRM Training center in ghaziabad(ncr) - Ghaziabad

Tuesday, 6 September 2016
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Item details

City: Ghaziabad, Uttar Pradesh
Offer type: Offer

Contacts

Contact name Ducat
Phone 9818106660

Item description

CRMstands for customer relationship management. This program helps businesses administer their relationships with past as well as potential customers. CRM takes care of sending follow up e-mails, relevant sales information, and special coupons. In fact, CRM can monitor communications and interactions with customers in a exact and punctual every time, although the management tools are not limited to general contact management. Nice CRM can track deals, territories, and sales while organizing knowledge to recognize new & fresh opportunities from the current client base.

Several companies invest in ERP CRM application as two separate processes because of a existing school of thought that says the work in opposition because they are front office and back office processes. It is considered that the distinction between CRM and ERP is that the first one is outward-looking, while the second is inward-looking. Those who hold this opinions state that sales, promotion, and service are what a customer can see of the business side of a company. The other processes are ones that take place away from the eyes of the customers Thus, according to them; ERP is used to provide financial and manufacturing functions while CRM is used to handle customer relations.
Ducat,
Plot No.1, Anand Industrial Estate,
Near ITS College, Mohan Nagar,
Ghaziabad (UP)
Mob: +919810831363/9818106660
Ph.0120 - 4835400-99
E-Mail: mohannagar@ducatindia.com
Website: httpwww.ducatindia.com